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eFax Plus is their best selling product with some good features. Read below for a brief idea of the features.
Free Trial Option:
eFax Plus gives one month free trial option. Not every other company in this email fax industry gives such an option. Customers can subscribe to free trial for 1 month and if the service and features are not satisfactory, they can cancel it any time within 30 days. But the sign-up requires a credit card, though there won't be any charges for 30 days.
Wireless Faxing:
Gives a wireless option as well. Faxes can be read as PDF and TIFF files on the PDA. This will be useful when customers travel to some place and depend on their PDAs to deliever their faxes.
Unique Fax Number:
Customers get a Personal and Private number assigned for them. This number will not be shared with anyone else during the lifetime of their subscription.
There may be some businesses who would like their fax senders not to be charged for sending faxes to them. This could be a way to show their seriousness in business. In such cases, they can choose to have a toll free number as well.
Fax Storage:
The Faxes will be stored online with the full audit trail for 1 full year. This could be quite useful when people don't want to clutter their email boxes with number of faxes. They can archive them online.
Free Incoming Fax:
eFax Plus allows 130 Free incoming fax pages per month. Beyond 130 pages, it charges 15 cents per page.
Outgoing Faxes:
Outgoing faxes are charged at 10 cents USD per 60 seconds duration of transmission. In most cases it ends up to be 10 cents per page. International rates could be different and depends on the IDD call rates. Some people also use Phone Cards to send faxes to international destinations.
5 Email Addresses:
One account eFax Plus allows faxes to be sent from 5 different email accounts. This helps small businesses to enable their employees to be able to use this service effectively.
Customer Support:
eFax offers Free Support to its customers via email and phone. The support is 24 hours on weekdays and 8.00 AM to 5.00 PM PST on Saturdays and Sundays.
Reliablity:
Unlike a number of other Email Fax providers efax has its own data center and infrastructure to support its fax operations. These centers are covered with sufficient Back up and DR support in order to serve the customers better.
Annual Subscription:
Monthly subscription charges to efax are $12.95 and you can opt for 1 month free trial, which saves about 8.33%. But the annual subscription with efax gives a 20% savings!! Probably a wiser option to go for, if people prefer to keep their fax accounts for a longer term.
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