There are many dozens of Email Fax Providers in the market offering their services to customers with different
features. Most of them offer almost everything which is required for an Email Fax account. But yet it is
worthwhile not to miss what we should be looking for(priority in the same order).
Send/Receive Faxes via Email: This is the basic feature for which customers are paying for.
Customer Service: Very important. Check if they have 24 by 7, Phone, Email support.
Does the merchant offer a website from where we can send faxes by logging into our account?
- This might be required
occassionally when we are travelling to different places. We cannot expect to be carrying our desktops or laptops to
all places.
Does the Email Fax Provider offer features for Faxes to be sent from Outlook?
- Though this has become a de facto standard, it is worthwhile to check.
Does the provider support receiving faxes in the basic formats? - .pdf, tiff. These are bare minimum formats for
which support is expected.
Does the provider have features for sending faxes in multiple formats?
- .pdf, doc, tiff, html, excel,jpg etc.,
Availability of Local number in the area and toll free numbers.
Does the provider offer wireless faxing?
Does he offer a free trial?
What is the pricing?
- Some providers provide plans which support some number of pages to be received and sent free.
Beyond that they charge some extra. It may be worthwhile checking the limits.
Flexibility to change the e-mail address configured for fax.
Fax identifier support
- This is the id using which the sender can identify you.
What to do Next:
We have a comprehensive comparison of e-mail fax services for you to browse & check.
